A.Package for Adapter: Estimated delivery time 5-10 business days.
Package for Battery: Expedited Express 7-15 business days.
99% of packages is delivered on time.
If the package is delayed, we will notify the customer by e-mail.
Q.Why is the part number on the label different from the product image?A.Due to different production batches, the label will be a little different, but the product you received can be used and is the same as the original one.
Q.How to get the order invoice?A.Please feel free to Contact Us, and we'll send you by Email. It will be helpful to provide the Order Number that corresponds to the purchase.
Q.What is the duration of warranty?A.We warrant our products for 1 year under normal, non-commercial use. During the first thirty (30) days from the date of purchase, we will repair or replace any defective product.
Q. What is the procedure for returning an item?A.In case, you prefer to return an item due to any reason, please keep in touch with our customer service. We will be issuing a returns form to you.
Q.Is online payment a safe option?A.We process all online payments through PayPal.
Q.Am I to incur any extra costs while taking delivery of the item?A.Of course not - the price that is indicated on the product page of our website is the final price that we charge for the door step delivery. We do not charge any additional money while processing your delivery order.
Q.Will I have to pay duties and taxes?A.newpartsforuse.com has accumulated a wealth of experience to help 99% of customers avoid Customs Duties or Import Taxes with our shipping agents. You will enjoy a Duty-Free Shopping here. If you need to pay the tax, we will pay back for you.
Q.Can newpartsforuse.com ship to multiple addresses?A.You may only ship to one address per order.If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address.
Q.Need more help?A.Please contact us in the following ways:
Email: sales.newpartsforuse@gmail.com